Privacy Policy

Overview

Allokard (the “Service”) is provided by SAVEMOM PRIVATE LIMITED ("Company", "we", "us"). This Privacy Policy explains what personal information we collect, why we collect it, and how you can exercise your rights.

Information We Collect

• Personal information: name, phone number, email address (when provided).
• Health & appointment data: token bookings, visit times, consultation duration, and related records.
• Device & network data: IP address, device type, browser information, and user agent.
• Usage data: actions performed in the Allokard app or portal for monitoring and improvement.

How We Use Your Information

• Manage hospital token booking and visit flow
• Provide appointment reminders and notifications
• Improve system performance and user experience
• Comply with legal and regulatory requirements

Legal Basis for Processing

We process personal data based on contractual necessity, legitimate interests, legal obligations, and user consent where applicable.

Sharing & Disclosure

We may share personal data with:

• Hospitals, clinics, and healthcare professionals
• Technology partners supporting infrastructure and messaging
• Government or regulatory authorities when required by law

All partners are required to protect personal data and use it only according to our instructions.

International Transfers

Some data may be processed outside India. In such cases, appropriate safeguards are implemented to ensure data protection.

Data Retention

We retain personal data only for as long as necessary to fulfill service, legal, or regulatory requirements.

Security

We implement reasonable administrative, technical, and organizational measures to safeguard personal data. However, no system can be guaranteed as completely secure.

Your Rights

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent where applicable

To exercise these rights, contact us at hello@savemom.in.

Third-party Links

Allokard may contain links to third-party websites or services. We are not responsible for their privacy practices.

Children

Allokard is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date.

Contact

Email: hello@savemom.in

Phone: +91 93615 13147

Address:

SAVEMOM PRIVATE LIMITED

Ground Floor, TARC Building,

TCI-TBE Road,

Thiruparankundram,

Madurai – 625015,

Tamil Nadu, India